New patients
New Patients
What to bring, what insurance we take, and what happens at the first visit. Questions? Call the office.
Call to schedule
Call (630) 784-8600. Tell us your child's age, your insurance, and your preferred language.
Bring the basics
Insurance card, photo ID, vaccine records, and a list of medicines. Our front desk will help you with new-patient paperwork.
Meet Dr. Farhana
An unhurried first visit — she'll review your child's history, examine them, and answer every question.
What to bring to your first visit
- Your child's insurance card
- Parent or guardian photo ID
- Immunization records from any previous doctor
- A list of medicines, vitamins, and allergies
- School, sports, or daycare forms that need to be filled out
- Your questions — write them down so nothing gets missed
Insurance
Medicaid, All Kids & most insurance accepted. Uninsured and self-pay families welcome. Coverage changes from year to year, so call us before your visit and we will check your plan with you.
Patient portal
Existing families can view records and messages in our Develo patient portal.
Records from another doctor
Switching from another pediatrician? Ask your previous office to send your child's records to us, or bring copies to your first visit.
Lost Medicaid? Your child can still be covered.
All children in Illinois can get coverage through All Kids, regardless of status. We can help you apply. Call the office at (630) 784-8600 and ask, or bring it up at your next visit.
Uninsured and self-pay families are welcome here either way. Do not skip your child's visit because of coverage.
Is it an emergency?
Where to go when we are closed
Call 911 right away
Trouble breathing, blue lips, a seizure, unresponsiveness, a serious injury, or any time you feel your child's life is in danger.
Call us first
Fever, ear pain, sore throat, cough, rash, vomiting, or a minor injury. During office hours we'll tell you if your child should come in today.
Swallowed something?
Call Poison Control at 1-800-222-1222 — free, 24/7, and confidential.
When we're closed
Our office does not have an after-hours phone line. If your child needs care before we reopen, go to the nearest emergency room or urgent care. For anything life-threatening, call 911.
FAQs
Common questions
Do you see children without insurance?
Yes. Uninsured and self-pay families are welcome. Call (630) 784-8600 to ask about visit prices.
Are you accepting new patients?
Yes — newborns through age 18. Call (630) 784-8600 to schedule.
Can my sick child be seen today?
We see sick patients the same day if you call at least one hour before closing, or the following day if not. Call at least one hour before closing: Monday–Thursday by 4 PM · Friday by 3 PM · Saturday by 12 PM. Sunday closed.
Do you take walk-ins?
Yes. Walk-ins are welcome during office hours. Calling first lets us have a room ready and keeps your wait short, and it is the surest way to be seen quickly when your child is sick.
What languages do you speak?
English, Spanish, Urdu, Hindi, and Telugu. Let us know your preference when you call.
What are your hours?
Monday–Thursday 11 AM – 5 PM · Friday 11 AM – 4 PM · Saturday 10 AM – 1 PM · Sunday Closed
How often does my child need a well visit?
Babies have several visits in the first two years, following the American Academy of Pediatrics schedule. After that, once a year through age 18.
Do I need to bring school or sports forms?
Yes — bring any forms that need a doctor's signature to the visit, and we'll complete them with the physical.
Can I meet Dr. Farhana before my baby is born?
Yes — expecting parents are welcome to schedule a prenatal meet & greet. Call us to set up a time before your due date.
What if my child needs help after hours?
We do not have an after-hours phone line. When the office is closed, take your child to the nearest emergency room or urgent care, and call 911 for any emergency. Call us when we reopen and we'll follow up.
Do you accept Medicaid?
Yes. We accept Medicaid and All Kids, along with most major insurance plans. Call us to confirm your specific plan.